Error Code: i2501
Square Enix is a famous game publisher with a variety of action and adventure games, including the Final Fantasy series, Tomb Raider, or Life is Strange. However, some people report that when paying in their Square Enix account, they meet the error code: i2501.
There are some reasons for the Square Enix error code i2501.
- The user does not actually exist in the country where the memory card (credit/debit) was issued to him.
- The form of entry or payment selection is incorrect.
- A VPN or proxy known to be active on the computer will also refuse to pay.
Before proceeding with the solution, please make sure you have a good active connection and valid payment card details. After checking it, you can continue the following solutions.
How to Fix Error Code: i2501
1. Turn off VPN and Proxies
It’s recommended to turn off VPN ad proxies to fix the error code i2501 since certain service providers, especially banking institutions, have rejected private connections that require full Internet access for reasons of transparency. Here is how to do that:
Step 1: Open the Settings application by pressing the Windows + I keys at the same time.
Step 2: Then, click the Network & Internet part to open it.
Step 3: Click the Proxy tab and turn off the Use a proxy server option.
After that, check if the error code: i2501 has gone. If not, try the next solution.
Also see: Proxy vs VPN: The Main Differences Between Them
2. Pay via Mobile Device
Another way to get rid of the error code: i2501 is to pay through the browser on your mobile device. The success rate is not very high, but it is worth a try.
3. Turn off Ad Blockers
Although ad blockers usually do not interfere with payment platforms, it’s proved that turning off the ad blocking extension and waiting a few hours, and trying to make another payment can fix the error code i2501.
4. Contact Support
The last method for you to fix the Square Enix error code i2501 is to contact their support. You need to describe the issue that you encounter and they will provide some solutions for you.
5. Turn on Incognito Mode in Firefox
If you encounter the issue on Google Chrome, you should try another browser — Firefox. You can open it on Incognito Mode. The steps are as follows:
Step 1: Open Firefox browser, and click the three dashes icon at the upper-right corner in the Firefox browser.
Step 2: Select the New Private Window option from the list to activate Incognito mode in Firefox. You can also press Ctrl + Shift + P Incognito mode shortcut on Windows to turn on private browsing in Firefox.
Then, check if the error code has gone.
Final Words
Are you bothered by error code: i2501 on Square Enix? Take it easy and now you can try these solutions based on your actual situation. It is easy to fix the error in the game.
Originally published at https://www.minitool.com on October 24, 2020.
