TPM (Trusted Platform Module) is a security chip on the motherboard, used to store all passwords and security-related data. Sometimes, you may receive the “TPM device not detected” error message on your computer. If the TPM device is not detected, you will not be able to upgrade to Windows 11, so it is important to fix it.
Now, let’s see how to fix the compatible TPM cannot be found issue.
Fix 1: Check If TPM Is Enabled in BIOS
First, you need to check if the TPM is enabled in BIOS. If it is not enabled in BIOS, you can enable it to fix the “TPM device not detected” issue. Here is how to do that:
Step 1: Restart your PC and press a specific key to enter BIOS. If you don’t know how to enter BIOS, you can refer to this post — How to Enter BIOS Windows 10/8/7 HP/Asus/Dell/Lenovo, any PC )
Step 2: Go to the Security tab, look for TPM and then enable it.
Step 3: Save the change and boot the PC.
Fix 2: Update BIOS or UEFI
If you have enabled TPM in BIOS but the “TPM device not detected” issue still appears, you can update BIOS or UEFI to fix the issue. For more detailed information, you can read this post — How to Update BIOS Windows 10 | How to Check BIOS Version.
Fix 3: Reinstall TPM Driver
Next, you can try to reinstall the TPM driver to fix the “TPM device not detected” issue.
Step 1: Open Device Manager.
Step 2: Expand the Security devices item, right-click Trusted Platform Module 2.0 and choose Uninstall device from the menu. A confirmation dialog will now appear, then click Uninstall.
Step 3:Once you remove the driver, restart your PC and install the Trusted Platform Module driver again. Now check if that solves the problem.
Fix 4: Reset BIOS/CMOS
If you encounter the “TPM device not detected” issue, you can try to reset CMOS (Complementary Metal Oxide Semiconductor). Resetting CMOS will reset your BIOS to the factory default state. CMOS can be reset using BIOS, but since your PC is not turned on, you can reset it through CLRTC.
These are some methods to fix the “TPM device not detected” issue. You can select one method that you want to use to have a try. Should you have any related issues, you can let us know in the comment.
ABOUT THE AUTHOR
She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.
Originally published at https://www.minitool.com on October 22, 2021.