Unable to Load Video iPhone? Here Are 6 Useful Solutions!

Unable to Load Video iPhone

Video not loading on iPhone or showing “Failed to load the video, an error occurred” message is a persistent problem faced by iPhone users, even after successive iOS upgrades, regardless of iPhone model. Today, let’s talk about the “unable to load video iPhone”

There are some reasons for the “iPhone unable to load video” issue.

  1. The Internet is down or your connection is slow
  2. The Optimize Storage option is enabled on your iOS device.
  3. Your iPhone storage is not encough

How to Fix the “Unable to Load Video iPhone” Issue?

Fix 1: Check Your iPhone Internet

WiFi may be the reason for the “unable to load video iPhone” issue. You can try to change from WiFi to cellular data. Here are the instructions:

Step 1: Go to the Settings application and click the Cellular option.

Step 2: Turn on the cellular data and back to the previous page.

Step 3: Click the WLAN option and turn off it.

Fix 2: Check Your iPhone Storage

Full storage space will be the most common reason when iPhone cannot load higher quality video iPhone. To fix the “unable to load video iPhone” issue, go to check your iPhone’s storage and make sure it has at least 2GB of free space.

Step 1: Open Settings.

Step 2: Click General. Select iPhone Storage.

Step 3: If there’s little free space left, please delete the apps that you don’t really need or clear the data of some apps manually.

Fix 3: Turn off the Optimize Storage option

When the Optimize Storage option is enabled on your iOS device, all full-resolution, high-quality videos and photos are saved in iCloud, while only the compressed, space-saving versions are available on your iPhone. Thus, you can try to turn off the Optimize Storage option.

Step 1: Open Settings. Click on your name.

Step 2: Tap on iCloud > Photos.

Step 3: Below Optimize iPhone Storage, tap Download and Keep Originals option.

Fix 4: Restart Your iPhone

How to fix unable to load video on iPhone? You can restart your iPhone to see whether the issue is solved. Hold and press the sleep/wake button for a few seconds until the slider appears. Then, slide the Slide to power off option. Finally, press and hold the sleep/wake button again until you see the Apple logo.

Fix 5: Update Your iPhone

If the “unable to share notes on iPhone” issue occurs, you can update your iPhone to see whether the issue is solved. Charge your iPhone and connect it to a wireless network. Unlock your iPhone and go to Settings > General > Software Update. Tap Install and enter your passcode.

Fix 6: Access Video from iCloud.com

If you are having this problem with only a few photos or videos, you may want to try this tip. If you are using iCloud Photos, follow the steps below:

Step 1: Open the browser on your iPhone, visit the iCloud official website.

Step 2: Click iCloud Photos. Find the photo or video you could not open and click it.

Step 3: Now click the share icon to email this photo to yourself.

Step 4: Open your email on your device and download the file on your device to see if you can open it.

Also see: How to Download Photos From iCloud to Windows PC Quickly

Final Words

These are 6 solutions to fix the “unable to load video iPhone” issue. If you also encounter the issue, try them to easily get rid of the trouble. Should you have any other ways to fix the issue, let us know in the comment section below.

ABOUT THE AUTHOR

Position: Columnist

She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.

Originally published at https://www.minitool.com on May 16, 2022.

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